Refund policy

Returns & Refunds

We offer a 30-day return policy. If you're not happy with your purchase, you can request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original packaging, and include all accessories (clamps and charging cable).

To start a return, email us with your order number. We'll reply with return instructions. Items sent back without first requesting a return will not be accepted.

Damaged or defective items
Please inspect your order when it arrives. If the item is damaged or defective, contact us within 7 days of delivery with your order number and a photo of the issue, and we'll send a replacement or issue a full refund.

Refunds
Once we receive and inspect your return, we'll notify you whether the refund is approved. Approved refunds are issued to your original payment method within 5–10 business days.

Return shipping
If the item is defective or we made a mistake, we cover return shipping. For other returns, return shipping costs are paid by the customer.

Questions? Contact us and we'll be happy to help.